Running a commercial carpet cleaning company is filled with challenges. In fact, there are a multitude of items you need to be aware of if you want to become a leading business that people will turn to for professional help.
As the owner or manager, it’s crucial that your staff are equipped
with proper knowledge and skills to handle different types of scenarios. They need to be trained to handle special machinery like dehumidifiers, carpet extractors, steam cleaners and even using chemical cleaning formulas safely.
If you’re still unconvinced about the importance of training your workforce; here are several good reasons why you should consider it:
Advantages for Your Business
1. Training helps your staff secure specific skills fit for your operation or target market.
In the carpet cleaning industry, it’s important for your crew to know the basics: like how to remove different types of carpet stains without damaging the material, or how to identify the right method to be used depending on the carpet type. These decisions should be partnered with the right skillset from your employees.
2. It results in better client satisfaction.
With proper know-how, your staff can provide effective results. In other words, they get the job done to your client’s satisfaction.
3. It streamlines the work and increases productivity.
When your workforce knows what to do, they finish the job faster. They can do the work systematically without wasting your money as well as the customer’s time.
4. You exhibit to your workforce how much you value them in your business.
Happy staff will help make your business become a success. Hence, it’s important to make your crew feel important and equip them with proper skills as well as information they need to do their job properly.
5. A trained staff means a boost in your business brand.
When your workforce is backed by training, it encourages customer confidence in your capacity as a company to get the job done professionally.
Advantages for Your Workers
1. Gives them the confidence that they know what they are doing.
They don’t second guess what they need to do. For instance, when cleaning a carpet, they are confident that their solution will work because they’ve been trained how to do it. It’s a great way to boost morale and self-esteem.
2. Equipped with proper training, they can easily move to higher parts of the organisation over time.
As your company grows, trained personnel can earn higher positions in the company as new recruits come in. Maybe they can move to trainer positions later on; training new employees about the process and handling other such tasks.
3. They learn how to handle various types of equipment.
Your workforce will be equipped to handle machines like a steam cleaner, vacuum cleaners or carpet extractors. It’s not only great for your business but it keeps employees motivated and satisfied in their work, knowing they are experts at something.
4. With training, your workers will appreciate that you value them.
Happy workers are infectious and deliver better output. When you offer proper training, you are more likely to retain staff and keep them happy, as they will feel more valued and less expendable.
Training your staff is a necessity if you are aiming to succeed in any business. Working with the right training company is also equally important.
At Advanced Specialized Equipment, in conjunction with Interactive Training International (ITI), we offer professional training in the cleaning and restoration industry. Our schools offer action-based courses that equip workers with the necessary knowledge to provide high quality service to your clients. We can customise our syllabus according to your company’s needs and targets to ensure your staff receives relevant courses in your field.
Whether you are a start-up company or aiming to expand your business and marketing, ITI can help you.
Apart from that, Advanced Specialized Equipment is also a key supplier of cleaning equipment and products to various hospitals and other huge industries in Australia. You don’t have to go far in order to secure all of your cleaning supplies because we have them on hand.
Take the first step in improving or kick-starting your carpet cleaning business by securing training for your workforce today.