Problem Solvers
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Frequently asked questions
1. What types of tile and grout issues do your problem-solving chemicals address?
Our problem-solving range is formulated to tackle the toughest issues professionals face, including deep-set stains, efflorescence, calcium build-up, rust marks, and heavy soap scum. These targeted solutions penetrate deep into pores and grout lines, breaking down contaminants that standard cleaners can’t remove, leaving surfaces spotless and restored.
2. Are these problem-solver products safe for all tile types and grout materials?
Most of our solutions are safe for use on ceramic, porcelain, and glazed tiles, but we recommend checking the product label before using them on natural stone or sensitive surfaces. Some concentrated formulas are acid- or alkaline-based for maximum cleaning power, so a quick compatibility test in an inconspicuous area is always best practice.
3. Do I need to neutralize the surface after using a problem-solver chemical?
In some cases, yes. Certain formulations, especially acid-based or heavy-duty restorers, should be followed with a neutralizing rinse or pH-balanced cleaner to protect tile finishes and grout integrity. This step ensures surfaces are safe for foot traffic and ready for sealing or maintenance cleaning.
4. Can these products help restore old or severely discolored grout?
Absolutely. Our professional-grade problem solvers can lift years of embedded dirt, discoloration, and mineral deposits, making grout lines look significantly brighter. For grout that’s permanently stained or worn, you can follow up with a grout colorant or sealer to achieve a complete restoration.
5. How do I know which problem-solver product to use for a specific issue?
Each challenge, like calcium build-up, oil staining, or mould, requires a different formula. Our online product listings clearly describe their targeted uses, and our technical support team can provide expert recommendations based on your job site conditions, surface type, and cleaning goals.