Parts
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Frequently asked questions
1. How do I know which parts are compatible with my machine?
Compatibility is key to performance and reliability. Whether you’re running a truckmount, portable extractor, dehumidifier, air mover, or CRB, we can match parts to your exact model and serial details. If you’re unsure which component you need, simply share your machine brand and model, and our team will point you to the right part so you can repair confidently and avoid trial-and-error ordering.
2. Do you stock genuine manufacturer parts or generic alternatives?
We supply genuine, high-quality parts from trusted industry manufacturers, ensuring your equipment performs the way it was designed to. Our priority is reliability and long working life, so you can maintain peak performance and protect your investment. If an OEM part isn’t available, we can recommend vetted alternatives that meet professional standards.
3. Can I get replacement parts quickly if my machine breaks down?
Yes, we understand downtime costs money, so we maintain strong stock levels and offer fast delivery across Australia. If you need a critical component urgently, contact us and we’ll help you secure the right part and get back on the job with minimal disruption. Your business keeps moving, even when equipment needs attention.
4. Do you provide guidance on installing or replacing parts?
Absolutely. If you prefer to handle maintenance in-house, we can provide advice to ensure you install components correctly and safely. If you’d rather leave it to the experts, our service team can carry out repairs and maintenance for you. Either way, you get support that keeps your machine in peak condition and your workflow uninterrupted.
5. Can I source parts for older or discontinued machines?
In many cases, yes. We support a wide range of equipment brands and often carry or can source components for older or hard-to-find models. If your machine has been in service for years, share the details, and we’ll help you identify available parts or suitable upgrade paths to keep your equipment productive and profitable.